01-02-2007, 09:59 PM
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PC Wizard
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Join Date: Nov 2006
Posts: 1,311
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Why does my Internet freeze every time I connect to...
Why does my Internet freeze every time, when I connect to the Internet?
There are two categories associated with this problem: hardware problems and software problems. First you should determine whether it only freezes when you connect to the Internet or whether it freezes frequently anyways. If it freezes frequently anyways, it could be a problem with almost anything. In the case that it only freezes when you connect to the Internet, the hardware problems include:
1) The IRQ setup is incorrect. This problem occurs most frequently when the network card in on-board. Thus, if you currently use an on-board network card, it is advised that you get a separate network card. In the case that you are not using an on-board network card, then try switching the PCI slot that the card is plugged into. If that does not work, see #2.
2) Your network card is defective. If you are using an on-board network card, first disable the on-board network card from your BIOS. Then try using another separate network card, preferably of a different brand. If you are already using a separate network card, try using another network card, also preferably of a different brand than your previous network card, and try using a different PCI slot.
If these do not solve your problems, you most likely are experiencing software problems which include:
1) Windows Internet Explorer is not working properly. To see how to troubleshoot Internet Explorer, click here.
2) The software provided to you by your ISP is defective. Uninstall the software (i.e.: Rogers, Sympatico, etc.). Be sure to delete any left over files that were not removed during the un-installation. Then reinstall the software.
3) Your network is not setup properly. Go to your Control Panel and select Network Setup. Remove your previous connection settings (remember how many you have) and reboot your computer. Windows should be able to auto-detect your settings and re-setup your network settings. If you have fewer than before, you’ll have to manually setup the ones that Windows could not auto-detect.
4) You have spyware present on your computer. You will need to use software to inspect your ports. Try to close as many ports as possible, leaving only the ones you need open. You’ll also want to use software to clean out spyware that are present on your computer.
5) Your firewall is blocking your Internet connection. Try connecting to the Internet while your firewall is disabled. If it works, it means that it’s your firewall that is causing you these problems and you don’t need to fiddle with your other settings/programs. Uninstall then re-install your firewall and reconfigure it. |
Last edited by bigfoot : 01-03-2007 at 01:34 AM.
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